Terms of Service
Last updated: July 27, 2026
These Terms of Service ("Terms") govern your use of the Good Shepherd Stores website and any purchase of products or services from Good Shepherd Health Corporation ("we," "us," "our"). By accessing this site or placing an order, you agree to these Terms.
1. Eligibility & accounts
You must be 18 or older and authorized to bind the business you represent. You are responsible for the accuracy of your account information and for activity under your credentials.
2. Orders, pricing & payment
- All orders are subject to acceptance. Pricing may vary by customer tier (public, franchise, corporate) as configured in your account.
- Prices are shown in USD and exclude shipping and taxes unless stated.
- We may correct pricing or availability errors and cancel affected orders with a full refund.
- Deposits, balances, and net-terms invoices are due per the schedule shown at checkout.
3. Shipping, returns & warranty
See our Shipping Policy and Returns & Warranty Policy, which are incorporated into these Terms.
4. Installation & services
Installation and project services are governed by the separate statement of work signed for each project. Site readiness, permits, and utilities are the customer's responsibility unless expressly included.
5. Financing
Financing is offered through third-party partners and is subject to their credit approval and terms. See our Financing Disclosure.
6. Intellectual property
All site content, trademarks, and product imagery are owned by Good Shepherd Health Corporation or its licensors. You may not reproduce, resell, or scrape site content without written permission.
7. Acceptable use
Do not misuse the site, attempt to breach security, submit false orders, or use the site for any unlawful purpose.
8. Warranties & disclaimers
Except for express manufacturer warranties, products and services are provided "as is." We disclaim implied warranties of merchantability and fitness for a particular purpose to the fullest extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, our aggregate liability for any claim arising from a product or order will not exceed the amount you paid for the affected product. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost pharmacy revenue.
10. Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. Exclusive venue for disputes is Montgomery County, PA.
11. Changes
We may update these Terms; continued use of the site after changes constitutes acceptance.
12. Contact
Good Shepherd Health Corporation · 600 Germantown Pike, Suite 400, Plymouth Meeting, PA 19465 · info@1800goodshepherd.com